Reach customers, verify them, and get them onboarded — from one provider.

Communication solutions

Messaging that arrives. We run DLT-registered SMS routes with sender ID and template management handled for you, IVR flows that route callers without a queue, RCS for branded rich messages on Android, and WhatsApp Business API with template approval support. OTP delivery is on a dedicated high-priority route because a login code that arrives late is a login code that failed.

Delivery reports, failure reasons and per-campaign analytics come as standard, so you can see what reached the handset rather than what left the server.

KYC & verification

Customer identity, established properly and recorded permanently. Aadhaar eKYC and digital KYC cover retail onboarding. Corporate KYC handles entity documents, directors and beneficial ownership. We also cover the cases most vendors skip: NRI customers with overseas addresses, minor accounts with guardian records, joint holders who each need their own verification, and periodic Re-KYC refresh cycles.

Account closure is treated as a first-class workflow too, with the same verification rigour and the same audit trail as opening one.

eSign solutions

Signatures that hold up. Aadhaar eSign lets a customer sign a document with an OTP or biometric authentication in under a minute, and the resulting signature carries legal validity under the Information Technology Act, 2000. Digital signature certificates suit directors, authorised signatories and anyone filing statutory returns. The eSign API puts the same capability inside your own application, so your users never leave your product to sign.

Onboarding solutions

The same journey engine, configured differently for each relationship. Partners and vendors need entity checks, bank validation and agreement signing. Employees need document collection, background verification and offer acceptance. Gig workers need to complete everything on a phone, in a few minutes, often in a regional language. Suppliers need GST and compliance records tied to procurement.

Each journey is a sequence of steps you define, with verification and eSign called at the right moment and a dashboard showing exactly where every applicant is stuck.

Conversational AI

A WhatsApp chatbot that handles balance enquiries, order status and appointment booking without a person touching it. An AI-powered chatbot on your website trained on your own policies and product documentation. Live chat for when the conversation needs judgement, with the full history handed to the agent so the customer never repeats themselves. Support automation that closes the tickets that were never really tickets.

CRM solutions

Lead management that captures enquiries from every source and assigns them before they go cold. A sales pipeline your managers can actually forecast from. Campaign management across email, SMS and WhatsApp from one calendar. Appointment scheduling, a ticketing system for post-sale issues, field service management for teams on the road, and a call centre solution with recording and dispositions.

Because we also run your messaging, the CRM sends through the same routes — no third-party integration to maintain and one bill instead of two.

Verification APIs

Individual checks you can call from anywhere in your stack. Face verification with liveness detection to stop photo-of-a-photo fraud. DigiLocker for tamper-proof government documents pulled straight from the source. Penny drop and reverse penny drop to confirm a bank account belongs to the person claiming it. Aadhaar and PAN verification, driving licence checks, marksheet verification for hiring, OCR to read documents instead of typing them, eNACH for recurring mandates, and Account Aggregator for consented financial data.

All REST, all documented, all available in sandbox before you sign anything.